Services · Ecommerce development · Ticket booking sites

Ticketing websites that sell every Dubai session, seat and slot directly.

Codeeo builds ticket selling websites for Dubai attractions, tour operators, event organisers and performance venues. Visitors pick a date, a session or a seat, add extras, pay with card, Apple Pay, Tabby or Tamara, and receive a QR ticket and a VAT invoice by email. Capacity, pricing, refunds and reporting are managed by your team from one admin area, so direct sales grow without giving up control of the visitor relationship to resellers.

Resellers and marketplaces still have their place. A strong direct site means you choose how much stock they get, rather than depending on them for every sale. Your marketing team also gains the buyer emails and purchase history that resellers rarely share, which makes the next event easier to sell.

Built for
Attractions, desert and marine tour operators, event organisers and theatres or arenas selling tickets in Dubai.
Typical timeline
Agreed after discovery, depending on seating, capacity rules, payment providers and permit requirements, and written into the scope before build starts.
What you own
The site code, admin system, customer and order data, payment merchant accounts, domain and hosting, all in your company's name.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the ticketing platform includes

The sales engine behind a busy Dubai box office.

Ticket buyers in Dubai range from residents booking a Friday show weeks ahead to tourists buying a sunset cruise from their hotel room an hour before departure. Both expect to see live availability, a clear price and a quick checkout on their phone. Behind that simple screen, your business needs rules: how many tickets each session can hold, which prices apply to residents, children or groups, what happens if the weather turns, and how much stock goes to hotel desks and online travel agents. Our ticket booking online booking system development in Dubai turns those rules into an inventory model first, then builds the shop on top. The sections below can be combined in different ways for an attraction, a tour, a concert or a season of shows, and each one is configured by your staff rather than hard coded. Visitors from abroad also expect to see prices clearly marked as including VAT.

Explain your project
  • Session and capacity inventory

    Dates, start times and capacity per session, with separate pools for online, partner and box office sales. When a session fills, the site offers the next available slot instead of a dead end. Capacity can be reduced at short notice if a space or vessel is unavailable. Closing times for online sales can be set per product, for example an hour before a cruise departs.

    You never sell more places than you can safely hold.

  • Seat maps for venues

    Interactive seat plans for theatres and arenas with price zones, accessible seating, held seats for production and sponsors, and best available selection for buyers in a hurry. Plans are built once per layout and reused for every event in that room. Wheelchair spaces and companion seats are released to general sale only when your policy allows.

    Buyers choose exact seats with confidence.

  • Ticket types and add ons

    Adult, child, resident, student and group prices, with access tickets for People of Determination and companions where your policy offers them. Add ons such as hotel pickup, dinner upgrades, photo packages or parking are sold in the same basket. Resident prices can require proof at entry, with the condition stated clearly before payment.

    Higher order value without a separate sale at the gate.

  • Checkout and payment options

    Cards through a UAE gateway, Apple Pay and Google Pay, and Tabby or Tamara instalments for larger family or group orders where your agreements allow. Seats or places are held for a short countdown during checkout and released automatically if payment is not completed. Promo codes and early release prices apply automatically within the dates you set.

    Fewer abandoned baskets and no double sold seats.

  • E-tickets and wallet passes

    Each order produces individual QR or barcode tickets by email, with Apple Wallet and Google Wallet passes. Tickets can be named, transferred to another guest within your rules, or reissued by staff if an email goes astray. Your gate team can scan them with any supported device.

    Faster entry and fewer queries at the door.

  • Refunds, exchanges and cancellations

    Policies per product: non refundable, exchangeable to another date, or refundable until a cut off. If a session is cancelled for weather or operational reasons, staff can notify every buyer and issue refunds or exchange credits in bulk. Credits are stored on the customer's record and applied at their next checkout.

    Cancellation days are handled in minutes, not by hand.

  • High demand on-sale protection

    For concerts and limited releases, a virtual queue admits buyers in order, purchase limits per customer slow down touts, and bot checks protect checkout. The site is load tested against the traffic you expect before tickets go on sale. Waiting buyers see their place in the queue and an estimate of the wait.

    On-sale day stays fair and the site stays up.

  • Partner and reseller allocations

    Hotel concierge desks, tour agents and corporate buyers get accounts with their own allocations, net rates and booking screens, or receive stock through an API. Sales by channel appear in one report alongside direct sales. Unsold partner stock can return to general sale at a cut off time you choose.

    You control how much stock each channel receives.

  • Bilingual storefront and VAT invoices

    English and Arabic storefronts with right to left layouts, plus other languages for your main visitor markets. Every order produces a tax invoice with the VAT treatment confirmed by your accountant, and order data is kept structured for future e-invoicing requirements. Event descriptions, terms and FAQs are edited in both languages from the same screen.

    Visitors buy in their language and receive compliant paperwork.

  • Sales and attendance reporting

    Sales by session, ticket type, channel and promotion, scanned against sold for attendance, and refunds by reason. Exports feed your accounting system, and marketing sees which campaigns sold tickets rather than just clicks. Daily summaries can be emailed to managers before the first session opens.

    Pricing and scheduling decisions come from real sales data.

Who this is for

Four ticket sellers we build for in Dubai.

Ticketing covers very different products, and the right ticket booking booking website design depends on what you sell. A timed attraction worries about hourly capacity; a dhow cruise operator about pickups and weather; a concert promoter about on-sale traffic and permits; a theatre about seat plans. We start with your inventory model, then design the shop around it. Many of our clients sell more than one type, and the platform handles that from one admin area.

01

Attractions and experiences

Indoor attractions, viewpoints, play centres and museums sell timed entry. The site needs clear session times, resident and child pricing, annual passes where offered, and capacity that reflects staffing on the day. We focus on fast date and time selection and simple upgrades at checkout. Gift vouchers and combo tickets with partner attractions can be added when the core flow is live.

02

Desert, marine and city tour operators

Safaris, dhow dinner cruises, yacht sharing and city tours depend on vehicles, vessels and guides, and often include hotel pickups across Dubai. Bookings must capture pickup location and contact number, respect vehicle capacity and handle weather cancellations cleanly. We connect inventory to your fleet or boat schedule so you sell only what can run. Pickup reminders go out the evening before with the expected collection time.

Pickup zones and times are set by your operations team.

03

Event organisers and promoters

Concerts, festivals, sports events and conferences need on-sale protection, tiered release prices and close attention to permit rules. Ticketed events in Dubai need approval from the Department of Economy and Tourism through its event permit and e-ticketing arrangements. We build the site to work within the arrangement that applies to your event. Venues such as Coca-Cola Arena and Expo City Dubai host many touring events, and promoters often need landing pages that launch fast for each date.

Your permit conditions are confirmed before tickets go on sale.

04

Theatres, arenas and performance venues

Venues with fixed seating run many events across a season. Reusable seat plans, production holds, subscription packages and accessible seating management matter most. We build an admin area your box office team can use daily, with door sales and online sales drawing from the same inventory. Season packages let loyal patrons buy several shows in one order.

Six stages from inventory rules to a live box office.

  1. 01Inventory workshopHeld in Dubai with operations, finance and marketing: products, sessions, capacities, ticket types, partner allocations, refund policies and permit conditions written down as rules.
  2. 02Payments and compliance setupGateway and instalment provider applications, VAT treatment confirmed with your accountant, privacy notice and consent under the UAE PDPL, and permit requirements checked.
  3. 03Storefront designMobile first product, calendar, seat selection and checkout screens in English and Arabic, tested with real buyers before build.
  4. 04Platform buildInventory engine, seat plans, checkout, tickets, partner accounts, refunds and reporting, with admin roles for box office, finance and marketing staff.
  5. 05Load and payment testingSimulated on-sale traffic, failed and refunded payments, cancelled sessions, ticket transfers and partner bookings, all reconciled against provider reports.
  6. 06On-sale and season supportLaunch, monitoring during the first on-sale, then ongoing changes for new events, prices and seasonal products as your calendar fills. Post event reports compare sales by channel so the next on-sale is planned better.

Technology

What we build this with.

We build ticketing platforms on frameworks such as Next.js and Laravel, with caching and queueing designed for on-sale peaks, connected to your payment gateway, wallet pass services, email and accounting systems.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions ticket sellers ask before building their own platform.

Timing depends on seating, inventory rules, payments and permit needs.

A timed entry site for one attraction with card payments is simpler than a venue platform with seat plans, partner allocations, virtual queues and instalment payments. Payment provider approvals can also take time, so we start those early. The schedule is fixed in the scope after the inventory workshop, with a date for load testing before any on-sale. If you have a fixed launch date for a season or a festival, tell us at the first meeting so the plan works backwards from it.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews