CodeeoInsightsDigital Transformation

What to Audit Before Rebuilding an Enterprise Website

An enterprise website audit checklist covering content, integrations, analytics, UX, SEO and governance, so your rebuild brief rests on evidence, not opinion.

EDSIDERA: A parent and child on the site

An enterprise website audit is a structured review of what your current site holds, connects to, measures and does well or badly, completed before anyone writes a rebuild brief. It covers content, integrations, analytics, user experience, SEO, accessibility and governance. Done properly, it turns a rebuild from a list of opinions into a set of decisions backed by evidence.

Why the audit comes before the brief

Most rebuild briefs are written from frustration. The site feels slow, the CMS is hard to use, the brand has moved on. Those complaints are real, but they rarely describe the full problem. A brief written without an audit tends to miss the forms that feed the CRM, the hundreds of PDFs that partners still link to, or the tracking that the finance team quietly relies on for monthly reports.

When those details surface halfway through a project, they arrive as change requests. Scope grows, timelines move and trust between client and vendor erodes. Running the audit first gives every bidder the same facts, which also makes proposals easier to compare during procurement.

The audit is not a design exercise. It records the current state and flags risks. Decisions about what to keep, merge, rebuild or retire come after, and they should be made by the people who own each area.

Content audit: what you have and what still earns its place

A content audit is usually the largest piece of work, because enterprise sites accumulate pages for years. Start with a full crawl so you work from what actually exists rather than what the navigation suggests.

Build the inventory

  • Every indexable URL, with page title, template type, language version and last modified date.
  • Documents and media: PDFs, brochures, annual reports, videos and image libraries.
  • Content owned by other teams: careers, investor relations, newsroom, policies and regulatory notices.
  • Orphaned pages that no menu or internal link reaches but that still receive visits or backlinks.

Score each item

For each page or group of pages, record the owner, traffic, conversions, inbound links and accuracy. A simple keep, update, merge or remove column is enough at this stage. For bilingual sites in the UAE, check that Arabic and English versions match in substance; drift between the two is common and is often only found during an audit.

Privacy notices, terms, product disclosures and regulated statements should not be rewritten casually during a rebuild. Mark them so the legal or compliance owner signs off any change. If your organisation processes personal data through the site, note where consent and privacy text appears, and confirm current obligations under the UAE data protection laws, or the DIFC or ADGM regimes where they apply, with your counsel.

Integration audit: everything the website talks to

The integration audit is where hidden cost lives. A corporate site that looks like a brochure can sit on top of several live connections, and each one must be rebuilt, replaced or retired deliberately.

Map every connection

AreaWhat to recordTypical question
Forms and lead captureDestination system, fields, routing rules, autorespondersWhich CRM or inbox receives each form, and who reads it?
CRM and ERPDirection of data, frequency, authentication methodDoes the site read live data, such as stock or branch details?
PaymentsGateway, flows, refunds, reconciliation reportsWho owns the merchant account and the test credentials?
Identity and portalsSingle sign on, member areas, UAE Pass or other loginsWhich users must keep access through the switchover?
Third party scriptsChat, booking tools, maps, embedded widgetsIs each script still licensed, used and needed?

Record ownership and documentation

For each integration, note who owns it internally, who supports it externally, and whether any documentation exists. Integrations with no owner and no documentation are the highest risk, and they should be named in the brief so vendors can price discovery work for them rather than guess.

Analytics audit: can you trust your numbers?

An analytics audit checks whether the data you plan to use for decisions is accurate. If the current tracking is broken, any comparison between the old site and the new one will be misleading.

Check the setup

  • Which analytics, tag management and advertising tags are installed, and on which templates.
  • Whether key events are defined: form submissions, calls, WhatsApp clicks, downloads and purchases.
  • Whether consent settings change what is collected, and whether that matches your privacy notice.
  • Who has admin access, and whether any accounts belong to former staff or former agencies.

Capture a baseline

Export at least twelve months of key metrics by page group and channel before anything changes. Include organic landing pages, conversion paths and the reports leadership actually reads. This baseline is what you will measure the rebuild against, so store it somewhere the project team controls.

UX audit: where users struggle today

A UX audit looks at the site through the eyes of its main audiences: customers, investors, job seekers, partners and media.

Sources of evidence

  • Task based reviews of the top user tasks, such as finding a service, requesting a quote or locating a branch.
  • Session recordings and heatmaps, where consent allows.
  • Site search queries, especially searches that return no results.
  • Support and sales team feedback on the questions customers still call about.
  • Short usability sessions with real users, even five or six per audience.

Accessibility as part of UX

Review key templates against the Web Content Accessibility Guidelines 2.2, which group success criteria into levels A, AA and AAA. Automated tools catch only part of the picture, so combine them with keyboard and screen reader checks on the main user paths. Record issues by template, because fixing a template fixes every page built on it.

Website Project Checklist by Codeeo
A Codeeo checklist of what a web project should cover from start to finish, useful for checking that the audit has not skipped an area.

SEO and technical audit: protect what already ranks

A rebuild that ignores search history can lose visibility that took years to earn. The SEO audit records what currently performs and what is technically holding the site back.

What to capture

  • Pages that bring organic traffic or conversions, and the queries they rank for.
  • Pages with external backlinks, because their URLs need a planned destination.
  • Existing redirects, canonical tags, hreflang for Arabic and English versions, and XML sitemaps.
  • Indexing problems reported in Search Console, such as duplicate or excluded pages.
  • Core Web Vitals for key templates, measuring loading, responsiveness and visual stability.

Start the redirect map early

Google's guidance on site moves with URL changes recommends server side permanent redirects and a mapping from each old URL to its most relevant new one, rather than sending everything to the homepage. Building the first version of that map from the audit data means the information architecture can be designed with it in mind. For a deeper look at this step, see our guide to replatforming without downtime, and consider a technical SEO review before the brief is final.

Platform, security and governance audit

The last area looks at how the site is built and run. It answers whether the current platform is the problem, or whether the problems sit in process and ownership.

Platform and hosting

Record the CMS and version, custom modules, hosting setup, environments, deployment method and backup routine. Note any components that are out of support. This helps you decide whether a replatform is needed or whether a redesign on the existing platform would do.

Security and access

List admin users, roles, password and multi factor policies, SSL setup and any recent incidents. Remove unneeded access now.

Governance

Document who can publish, who approves, how often content is reviewed and how requests reach the web team. Many enterprise sites decay because nobody owns them after launch. Our article on why enterprise redesigns fail before launch covers how weak ownership derails projects.

Turning audit findings into a rebuild brief

An audit only helps if its findings shape the brief. Summarise each area in a short findings sheet: what was found, the risk, and the decision required. Then group the decisions by owner.

  1. Must keep: integrations, compliance content and high value URLs that the new site must support from day one.
  2. Must fix: UX, accessibility and performance problems with evidence behind them.
  3. Must decide: open questions such as platform choice, content ownership or which portals move.
  4. Can retire: pages, scripts and tools that the data shows nobody uses.

Hypothetical example: a group with several subsidiaries runs its audit and finds that one subsidiary's careers pages feed an applicant tracking system no one in the central web team knew about. Because it appears in the brief, every vendor prices the integration, and the chosen supplier plans it into the first release instead of discovering it during testing.

These findings also feed the business case and the readiness work that follows. See building the business case for an enterprise website and what to prepare before kickoff.

Who should run the enterprise website audit?

Some organisations run the audit internally, which works when the web team has time and the right tools. Others bring in an outside team for a fresh view and specialist skills in analytics, SEO and integration mapping. A mixed model is common: internal owners supply access and context, and an external team does the crawling, testing and analysis.

Whoever runs it, keep the audit separate from the build contract so the findings stay neutral for every bidder.

Plan your rebuild on solid evidence

Codeeo has delivered more than 200 projects across the UAE and the US, and its team of 80+ works from Dubai, Riyadh and Karachi. For enterprise websites, the team covers website design and development, UI/UX design, site migration and the CRM, ERP and custom software that many corporate sites connect to. A website audit is a practical place to start. Because the office is in Dubai, UAE teams can meet in person to walk through findings. Contact Codeeo to talk through what your current site holds before you write the brief.

Frequently asked questions

It depends on the number of pages, languages, integrations and stakeholders involved, and on how quickly access to analytics, hosting and third party systems can be arranged.

Access is often the slowest part. Agree the scope and the list of systems up front, name an internal contact for each area, and ask the audit team for a timeline once they have seen the size of the site.

Tell us what the business needs. We will tell you what to build first.

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