A WooCommerce shop added to the WordPress site your business already runs.

Many of the WooCommerce enquiries we get in Dubai start the same way. A company has a WordPress site that works well enough, a product range it already sells by phone or WhatsApp, and a feeling that adding a shop should be simple. Often it is. Sometimes it is not, and the most useful thing we can do in the first meeting is say which case you are in. If your team is comfortable in WordPress, your range is modest and you want full control of the site, WooCommerce is usually a sensible step. If nobody wants to think about hosting, updates or plugins, a hosted platform such as Shopify may serve you better, and we will tell you so.

Hosting is the first thing that changes. A brochure site can live on cheap shared hosting for years, but a shop has logged in customers, carts and checkouts that cannot be cached in the same way, plus order emails that must arrive. We move or upgrade the site to hosting sized for a shop, with daily backups, a staging copy for testing changes and proper email delivery through a transactional service, so order confirmations do not land in spam.

Payments in the UAE work best with a provider that knows local banks and local customers. WooCommerce connects to the main gateways operating here, as well as buy now pay later options and Apple Pay through supported providers. We help you choose based on your licence, your bank and your typical basket, handle the plugin setup and test payments, refunds and failed card attempts before launch.

Delivery is where small shops lose margin without noticing. Sending a parcel within Dubai is not the same as sending one to Fujairah or to Al Ain, and a single flat rate across the country either overcharges nearby customers or subsidises distant ones. We set delivery zones by emirate, with different rates, minimum order values and delivery promises for each, and optional same day delivery or collection from your premises where you can genuinely offer it.

A bilingual catalogue needs a plan. We decide with you which fields need Arabic, how product categories should be named in each language, and who on your team will add Arabic text for new products. Using a translation plugin built for WooCommerce, each product, category and attribute gets a proper Arabic version, and the storefront switches to right to left without breaking the theme your site already uses.

The part most agencies skip is running the shop once it is live. Someone has to check orders each morning, update stock, reply to customers and approve refunds. We set up the order screens, email alerts and user roles so a staff member with no technical background can do this, and we train them on your actual products, including the awkward cases such as a partial refund or a customer who wants to change the delivery address after paying. Codeeo works from Dubai Silicon Oasis, and we are happy to train your team at your office, then keep supporting them over WhatsApp.