Services · Mobile app development · AI sales assistant apps
Codeeo handles AI sales assistant development Dubai businesses use to reply to leads within minutes, qualify them properly and pass warm conversations to a salesperson. We build assistants for property brokers in Business Bay and Dubai Marina, car showrooms along Sheikh Zayed Road, trading houses in Deira and clinics and academies across the city. Each one works inside WhatsApp, your website and your CRM, answers from your own approved product and pricing sheets, and records every exchange so managers can see which enquiries turned into appointments.
Buyers in this city message first and call later, often after midnight and often in a mix of Arabic, English, Hindi or Russian. An assistant that replies instantly, asks the right questions and books a viewing or test drive keeps that lead from drifting to the next agency on the portal.
200+ companies servedFrom a first store to an ADX listed developer
What the assistant does
Most leads in Dubai arrive through three doors: a portal or ad that opens WhatsApp, a form on your website, or an Instagram message. The assistant has to sit behind all three, recognise the same buyer across them, and know when to stop talking and hand over. We build it around your sales process rather than a generic chatbot script, so a broker sees a qualified buyer with budget band, preferred community and move date, and a distributor sees a trade buyer with quantities and delivery emirate. Everything it says comes from material your team signs off: listings, price lists, stock files, service menus and policy wording. When the assistant does not know, it says so and routes the question to a person. This is custom AI sales assistant development, not a template with your logo on it. Below are the parts we combine most often; few businesses need all of them in the first release, and the order we build them in follows where your leads currently leak.
Built on Meta's WhatsApp Business Platform with your verified business number, approved message templates for follow ups outside the 24 hour service window, and opt-in capture so marketing messages only go to people who agreed to receive them. Quick reply buttons keep answers short on mobile.
Leads get a useful reply on the channel Dubai buyers actually use.
The assistant asks the questions your best salesperson would ask, in Gulf Arabic, Modern Standard Arabic or English, and switches when the buyer does. For property it confirms budget, community, off plan or ready, and timing; for vehicles it confirms model, trade-in and finance interest.
Salespeople open conversations already knowing what the buyer needs.
Connected to your listings feed, inventory system or price file, the assistant answers availability, specification and payment plan questions from current data, and never invents a unit, a discount or a handover date that is not in the source.
Answers match what is really available today.
Buyers pick a slot from real calendars, with location pins for show apartments, showrooms or your office, reminders before the appointment and a reschedule link that frees the slot for someone else.
More booked appointments and fewer no shows.
Each conversation, answer and booking writes back to Salesforce, HubSpot, Zoho, Dynamics 365 or your own system, with round robin or rule based assignment by language, area or product line so no lead waits in a shared inbox.
Every lead has an owner and a full history.
Clear triggers pass the chat to a person: a high value buyer, a complaint, a request for a call, or any question outside the approved material. The salesperson sees the transcript inside a mobile app and continues on the same WhatsApp thread.
Buyers never get stuck repeating themselves.
Opt-in records, opt-out handling, retention rules and access permissions are designed against the UAE Personal Data Protection Law, with separate handling where your company sits in DIFC under its own data protection law.
Your marketing list stays clean and defensible.
A web dashboard shows response time, qualification rate, booked appointments, handover reasons and questions the assistant could not answer, broken down by source, so marketing spend can be judged on leads that progressed rather than raw volume.
Managers see where leads stall and why.
The same assistant answers a chat widget on your website and direct messages on Instagram, then offers to continue on WhatsApp so the buyer keeps one thread. Ad click data and the listing or product the buyer came from travel with the lead, which lets the assistant open with the right context instead of a generic greeting.
One buyer, one conversation, whichever door they used.
Polite, approved follow ups for buyers who went quiet: a new unit in their preferred building, a price change, or a reminder about an open quotation, spaced sensibly and stopped as soon as the buyer replies or opts out.
Fewer warm leads forgotten after the first chat.
Who this is for
A sales assistant earns its place where enquiries arrive faster than people can answer them, or arrive at hours when nobody is on shift. In Dubai that usually means businesses with heavy portal or social ad traffic, a multilingual customer base and a sales team measured on appointments. The four situations below cover most of the conversations we have; the build differs a lot between them, so we scope each one on its own terms. If none fits exactly, the discovery session is where we work out whether an assistant is the right answer at all, or whether faster staff replies and a cleaner CRM would do more for less effort.
Portal and ad leads land on WhatsApp at all hours, many from overseas investors. The assistant confirms what the buyer wants, answers from your listings and approved payment plan wording, and books viewings or video tours. Advertising claims about projects must follow Dubai Land Department and RERA rules, so the assistant only repeats permit-backed listing details your team has published. Overseas buyers in other time zones get answers at their hour, and agent handover keeps a licensed broker in charge of the actual advice.
Listing data and RERA permit details must be current before launch.
Dealers along Sheikh Zayed Road and in Al Quoz handle sales, finance, trade-in and service bookings through the same number. We separate those flows, answer stock and specification questions, book test drives and workshop slots, and hand finance conversations to staff who can discuss bank products properly.
Wholesale buyers from across the GCC and Africa message Deira and Jebel Ali traders for stock, minimum order quantities and shipping. The assistant reads your stock and price files, builds a draft quotation for staff to approve, and keeps the buyer's company, trade licence and delivery details on file in the CRM.
Quotations stay as drafts until a person approves them.
Aesthetic clinics, training institutes and fitness studios get high enquiry volume from Instagram ads. The assistant explains services from approved descriptions, qualifies interest and books consultations, while anything touching medical advice or outcomes goes straight to qualified staff, in line with DHA rules on health advertising.
Ways to work with us
Most clients begin with a fixed scope build covering one channel, one sales team and the CRM connection, then move to a monthly retainer for new answers, new channels and model updates. Groups running several brands or business units sometimes take a dedicated team that works through each one in turn. Cost is driven by the number of channels, the number of systems the assistant reads from and writes to, the languages and dialects it must handle, the volume of conversations, and how much reporting managers need. AI model usage and WhatsApp conversation charges are billed by those providers to your own accounts, so you can see them directly. Our team of 80+ across Dubai, Riyadh and Karachi has delivered 200+ projects across the UAE and the US, and the people who scope your assistant in Dubai stay on the project through launch and the first rounds of tuning.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Chosen around your CRM, your data and the people who will maintain the assistant: WhatsApp Business Platform, large language models with retrieval over your own documents, Node or Python services, and a React or Flutter app for the sales team.
01Mobile
02Data and cloud
03Marketing and tracking
It depends on channels and integrations, and we fix the plan in discovery.
A single WhatsApp number connected to one CRM with Arabic and English answers is the shortest path. Each extra channel, data source or business unit adds design, testing and review time. Meta's business verification and template approval also sit outside our control, so we start that paperwork in the first week. After discovery you get a written plan with the order of work and review points, and we hold to it or tell you early when something outside the build changes it.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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