Services · Ecommerce development · Logistics booking sites
Codeeo handles logistics booking website development in Dubai for van and truck hire operators, same day courier firms, removals companies and warehouses that rent space or loading slots. Customers enter pickup and drop off, choose a vehicle or service, see a calculated price, pick a time and pay by card or Apple Pay. Your dispatch team receives a confirmed, paid job with every detail it needs, and the deposit, cancellation and refund rules apply themselves.
Many logistics businesses in Dubai still quote by phone and chase payment after delivery. A booking site turns a quote request into a paid order, which cuts no shows, reduces credit risk and frees your coordinators for the jobs that genuinely need a conversation.
200+ companies servedFrom a first store to an ADX listed developer
What the booking platform includes
Logistics pricing is harder to put online than most services. A move from a studio in International City to a villa in Arabian Ranches costs differently from a pallet collection in Al Quoz to a client in JAFZA, and both change with vehicle size, helpers, floors without lifts, waiting time and the hour of day. Dubai's RTA restricts heavy truck movement on certain roads at peak times, so some slots simply cannot be offered for some vehicles. Free zone deliveries may need gate passes booked in advance. Nothing here depends on a mobile app; customers book in the browser.
We turn your pricing knowledge into rules the website can apply, so most customers get a price instantly and only the unusual jobs fall back to a manual quote. Around that pricing engine sit the availability calendar, checkout, deposits, cancellations, reminders and the dispatch hand off. The modules below are the ones we usually build first; the order changes with your business, and the logistics online booking system grows with the services you add.
Distance is taken from a maps API, then your rules add vehicle size, labour, stairs, packing materials, waiting time, out of hours surcharges and inter emirate trips. Rules are edited by your team in the admin, so a fuel price change does not need a developer.
Most customers see a firm price in seconds and book while they are still on the site.
The calendar knows how many vans, trucks, drivers and helpers you have on each shift, blocks slots that RTA truck restrictions rule out and prevents overbooking. When a vehicle is in maintenance, its slots close automatically.
You only sell capacity you can actually deliver.
Customers pay a deposit or the full amount by card, Apple Pay or Google Pay through a UAE licensed gateway. Removals packages can offer Tabby or Tamara where their terms suit. Balances are captured after the job, including extras added on site, with the customer's stored payment consent.
Jobs are paid for before a truck leaves the yard.
Trading companies and e-commerce sellers book on account under a company login with several users, cost centres and credit limits you set. Monthly statements and VAT tax invoices are generated from completed jobs, with TRNs and the structure the FTA expects.
Regular B2B customers book without paying each time, and finance gets clean invoices.
Cancellation windows, reschedule limits, failed pickup fees and refund percentages set per service. The system applies them at the moment of cancellation, refunds to the original payment method and records the reason, so customer service does not debate each case.
Fewer late cancellations and fewer refund disputes.
For warehouses in Al Quoz, Ras Al Khor, JAFZA or Dubai South, customers book storage by pallet or square metre and reserve loading dock slots for inbound containers. Recurring storage fees are billed monthly against the stored payment method.
Storage income is collected automatically and dock queues shrink.
Booking confirmations, prepare to move checklists, day before reminders and driver on the way messages by email, SMS or WhatsApp. Customers follow a simple status page for their booking without calling the office.
Customers are ready when the driver arrives, so waiting time drops.
Each paid booking is pushed to your dispatch or transport management system, or to a simple dispatch board we build, with addresses, access notes, items and payment status. Proof of delivery returns to the booking record when the job is closed.
Operations work from confirmed, paid jobs, not from notes on WhatsApp.
Booking screens in English and Arabic, with room to add Urdu or Russian copy for key landing pages if your customers need it. Address entry accepts building names and community names, because many Dubai addresses are not entered as street numbers.
More customers complete the booking without phoning for help.
Dashboards show bookings by service, vehicle and area, deposits held, refunds issued and revenue per vehicle day. Abandoned bookings are listed with the step where the customer stopped, so your team can call back warm leads. Reports export to Excel or your accounting system for month end.
You see which services and routes earn money, and where bookings leak.
Who this is for
Online booking works best where jobs repeat with recognisable patterns: the same vehicle sizes, the same kinds of pickups, clear rules for extras. It suits less well where every shipment is a one off project with customs paperwork, which is a freight forwarding portal rather than a booking site. These are the four operator types we most often build for in Dubai, and each needs a different mix of pricing, payment and scheduling.
Customers range from residents moving furniture to shops collecting stock from Dragon Mart or the Al Ras wholesale area. They want a price now and a slot today or tomorrow. We build the calculator around your vehicle sizes, helper options and hourly or per trip pricing, with deposits that protect you against no shows. Busy periods around month end, when many Dubai tenancies start and finish, are where online booking pays for itself, because your phones cannot keep up with demand.
Instant pricing is the single feature that moves phone enquiries online.
Small e-commerce sellers and offices book document and parcel runs across the city. They value speed, a fixed price per zone and monthly invoicing. We build zone based pricing, bulk upload of several drops at once and business accounts with credit limits, alongside card checkout for one off senders. Sellers shipping from Dubai CommerCity or a home office in Jumeirah Village Circle use the same flow, and repeat senders save addresses for next time.
Moves are larger, planned weeks ahead and full of variables. The site guides customers through an inventory by room, prices standard moves instantly and routes villa or office moves to a survey request. Deposits secure the date, and the balance is collected on completion. Packing materials, handyman services for furniture assembly and storage between homes can be sold as add ons in the same checkout.
Surveys still happen for big moves, but the booking and deposit happen online.
You rent racking, floor space or dock time to traders and online sellers. The site sells space by unit and period, books inbound and outbound slots and bills storage monthly. Customers see their bookings and invoices in one account rather than asking by email. Access rules for each site, such as required documents for drivers collecting goods, are shown at booking so trucks are not turned away at the gate.
How we work together
Most operators begin with a fixed scope first release covering their main service, the price calculator, checkout and dispatch hand off. A monthly retainer then adds services, business accounts or warehouse booking and keeps the platform maintained. Larger operators with in house systems sometimes take a dedicated team. Cost is driven by the complexity of pricing rules, the number of services and vehicle types, payment methods and business invoicing, integrations with dispatch, telematics or accounting, and whether the site needs Arabic or more languages. Each factor is explained in our written proposal, so you can decide what belongs in the first release and what waits.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We commonly build with Next.js or Laravel, a PostgreSQL database, Google Maps or a comparable mapping API and a UAE licensed payment gateway. Everything is documented and hosted in accounts your company owns.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Timing depends on how complex your pricing and integrations are, and we confirm it after discovery.
A single service with clear pricing and a standard gateway is quicker than a platform covering removals, courier runs and warehouse slots with business accounts and a dispatch integration. Writing down your pricing rules is often the longest step, because they live in coordinators' heads. Once the scope is agreed, we set the delivery plan in writing and show working software at regular reviews.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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