Services · Ecommerce development · Security services booking sites
Codeeo delivers security services booking website development in Dubai for licensed security companies that sell cover by the shift, the visit or the event. Clients choose event guards, a CCTV site survey, a maintenance call or short term villa patrols, see what is available on their date, accept your terms and pay a deposit or the full amount. Your operations team gets a confirmed, paid job with the details already filled in, instead of a chain of calls and unpaid quotes.
This page is about the paid booking platform: capacity, pricing rules, checkout, deposits, cancellations and invoices. A company website built to win contracts and recruit guards is a separate project, and the two can share one design and one domain.
200+ companies servedFrom a first store to an ADX listed developer
What the booking platform does
Security is an unusual thing to sell online. You are not selling a slot in a diary; you are committing licensed people, supervisors, vehicles or technicians to a place and a time, often at short notice. A wedding planner in Al Barsha needs four guards and a female searcher for Thursday night. A family in Arabian Ranches wants patrol checks while they are away for the summer. A warehouse manager in Dubai Investments Park wants a technician to look at a failed camera. Each needs a price, a confirmation and a payment, and each ties up capacity your operations team must protect. We design the platform around that capacity first, then put a clear checkout on top. Simple jobs book and pay instantly. Larger or unusual jobs move through a quote that the client accepts and pays online, so nothing is scheduled until the money and the terms are settled.
Each service is set up with its own rules: event guards by the hour with a minimum shift, supervisors added automatically by headcount, site surveys as fixed visits, maintenance calls by system type and villa patrols by the week. Clients see what is included and what is not before they pick a date.
Clients book a defined service, not a vague request.
Availability is calculated from the guards, supervisors, technicians and vehicles you release for online sale, filtered by skills such as female searchers or language. Staff whose SIRA cards or training are about to lapse drop out of the pool automatically, so you never sell cover you cannot legally provide. Managers can override for urgent jobs.
Online sales never exceed the licensed people you have.
Minimum notice per service, cut offs for same day requests, and higher rates for late bookings, overnight shifts or peak dates such as New Year's Eve. Rules are shown before checkout so the client understands the price and you are not undercutting your own planning.
Late bookings pay for the disruption they cause.
Events above a set size or installations needing a survey move into a quote. Your estimator adjusts the lines, the client receives a link, accepts the terms with a digital signature and pays the deposit online. The job only enters the schedule once payment clears.
Large jobs are confirmed with money, not a verbal yes.
Card payments with 3D Secure and Apple Pay through a UAE gateway in your name, with deposits, full prepayment or balance due before the event. Cards are tokenised by the gateway so your servers stay out of PCI DSS scope. Repeat corporate clients can pay against monthly invoices instead.
Payment is taken at the moment of commitment.
Your terms are written into the system: free changes up to a cut off, part of the deposit kept after it, and the full charge once guards have been rostered. Refunds go back through the gateway with a logged reason. Terms are shown and accepted before payment, as UAE consumer protection and e-commerce rules expect.
Cancellations follow the rule the client already accepted.
After booking, the client completes a short brief: venue contact, expected attendance, access points, dress code, existing cameras or alarms and any permits in progress. Reminders chase missing answers, and the brief is attached to the job your supervisor receives. Clients can update the brief until the cut off.
Supervisors arrive knowing the site and the plan.
Every payment generates a tax invoice with your TRN, refunds create credit notes, and deposits and balances link to one booking. Settlement reports match gateway payouts to jobs, and data is structured for the UAE e-invoicing programme as it rolls out.
Finance reconciles bookings without spreadsheets.
Event planners, facility managers and property agencies get an account with saved sites, previous briefs, invoices and authorised bookers. Rebooking a monthly event or a regular patrol takes a minute, and spending limits can be set per account.
Regular clients book again without calling the office.
Confirmed, paid jobs push to your rostering or guard management system, or to a dispatch board we build, with the brief, contacts and payment status attached. Changes made online update the roster, and supervisors see only what they need.
Operations plan from confirmed jobs, not open enquiries.
Who this is for
Not every security service belongs in a shopping cart. Long term manned guarding contracts are still negotiated, signed and invoiced monthly. The platform earns its place where jobs are short, repeatable and time sensitive, and where unpaid bookings or late cancellations are costing you. These are the cases where we see the clearest return for operators in Dubai. Most companies start with one of these and add the others once the platform has proved itself.
Weddings, private parties, product launches and corporate dinners across Dubai's hotels and venues bring a rush of small bookings, often in the cooler months. Taking a deposit at booking stops slots being held by planners comparing five suppliers. Supervisor ratios, female staff for ladies' areas and minimum shifts are applied automatically, so the price the client pays matches the team you send.
Weekends fill with paid bookings rather than soft holds.
Site surveys, fault call outs and annual maintenance visits suit fixed price booking with a deposit that is credited against installation. Technicians receive the system type, photos and access details before they travel. For villa owners and small shops this replaces the back and forth of WhatsApp quotes with a clear booking and payment. Annual maintenance can be booked for the same week each year with a reminder.
Paid surveys mean fewer wasted visits.
Many Dubai residents travel for the summer and want periodic checks on their villa or apartment. Weekly patrol packages, key handover appointments and alarm response add ons can be sold with a recurring card payment for the period booked. Clients receive visit reports through their account, and payment is taken before the first visit.
Summer patrols are paid before the family flies.
Firms with long term contracts often turn away short jobs because the admin costs more than the work. A booking platform for temporary guards, construction site cover over holidays or extra staff during a sale lets you sell spare capacity profitably, with rules that protect your contracted posts first. Pricing for short jobs can sit above your contract rate, which reflects the planning they need.
Spare capacity becomes paid work without extra office staff.
How we work
Cost depends on how many services are bookable, how complex your capacity and pricing rules are, whether quotes and signatures are needed, the payment provider, and the systems we connect for rostering, CRM and accounting. Arabic throughout and corporate account features add scope. We agree everything in a written scope after discovery, and support and hosting afterwards are optional. You keep the gateway contract directly with your provider, so fees and payouts are between you and them. Where a phased launch makes sense, we start with the services that bring the most bookings and add the rest once the first phase is stable.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We build on a headless stack such as Next.js with a Laravel or Node booking engine, or extend WooCommerce where your needs are simpler. Payments run through a UAE gateway, hosting sits in your accounts, and personal data handling follows UAE PDPL. Your team edits services, prices and rules in the admin without developer help.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on services, rules, integrations and languages.
A platform selling two fixed price visit types with card payment is a far smaller build than one handling event staffing with supervisor ratios, surge pricing, quotes, signatures, corporate accounts and a rostering integration. We break the scope into services, rules, payments and integrations, so you can see the effort behind each and decide what launches first and what waits for a second phase. The gateway's own transaction fees are separate and agreed directly between you and your provider.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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